What we are doing to keep you safe during Covid-19!

Dear valued patient:


We hope this letter finds you and your family well.  Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines.  While many things have changed, one thing has remained the same: our commitment to your safety.


Infection control has always been a top priority for our practice and you have seen this during your visits to our office.  Our infection control processes are made so that when you receive care, it's both safe and comfortable.  We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.


Our office follows infection control recommendations made by the American Dental Association(ADA), the U.S. Centers for Disease Control(CDC), and the Occupational Safety and Health Administration (OSHA).  We follow the activities of these agencies so that we are up-to-date on any new rulings or guidelines that may be issued.  We do this to make sure that our infection control procedures are current and adhere to each agencies' recommendations.  


You may see some changes when it is time for your next appointment.  We made these changes to help protect our patients and staff.  For example:

  • Our office will communicate with you beforehand to ask you screening questions.  You will be asked those same questions again when you are in the office.

  • Our office will communicate our protocol at that time. You may be asked to wait in your vehicle until one of our staff members can come out, ask the screening questions and escort you to the treatment room. You will have your temperature taken before entering the office.

  • We ask that if you have a mask or face covering to wear it in and out of the office.

  • We have hand sanitizer that we will ask you to use when you enter the office.  You will also find some in the reception area and other places in the office for you to use as needed.

  •  We will ask you to do a pre-treatment rinse to reduce the amount of bacteria in your mouth.  

  • You will see that our waiting room will no longer offer magazines, children's toys, and so forth since those items are difficult to clean and disinfect.

  • Appointments will be managed to allow for social distancing between patients.  That may mean that you're offered fewer options for scheduling appointments.

  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as reduce the number of patients in the office at any one time.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.  To make an appointment please call our office at 715-344-5280.


Thank you for being our patient.  We value your trust and loyalty and look forward to welcoming you back to our office!!



The Gilchrist Dental Care Team